Consumer Services

John Aves looks at the financial benefits that flow from creating a loyal customer base and outlines how to measure the return from loyal customers, as well as the cost of disloyal ones. According to a recent Times article, the decision…

The CEO of Nissan, Hiroto Saikawa, is stepping down just days after he admitted to being improperly overpaid and potentially abusing internal procedures. Nissan has suffered a scandal over past 12 months with the Japanese car…

William Hill have announced the dparture of Philip Bowcock as CEO following a year of poor performance. Ulrik Bengtsson the current Chief Digital Officer has been confirmed as his replacement.

Preston Moss is the President of Blanchard & Calhoun Insurance Agency Inc, and has been with the firm since September 1980 with his strongest focus in sales. Preston tells us about Blanchard & Calhoun and their hard work spanning…

Duncan Hughes-Phillips is an experienced Quantity Surveyor and the CEO of Base Quantum; a Quantity Surveying and Quantum Expert Witness practice. Duncan accepts instructions as a Quantum Expert with his expertise spanning construction,…

Ron Nersesian is the President and CEO of Keysight Technologies. Keysight provides world-class electronic design and measurement solutions to accelerate innovation to connect and secure the world. They have the broadest and deepest…

How many of us would risk stepping out of bed in the morning if we knew we would slip and fall, thus breaking an ankle walking to the bathroom? How many of us would risk driving to work if we knew we would crash our vehicle leaving the…

Mr Julio P. Gonzalez is the CEO and Founder of Engineered Tax Services, Inc. (ETS). ETS is the country’s largest specialty tax engineering firm, which specializes in the preservation of wealth and United States’ job creation through IRS…

What can other businesses learn from the leadership of the Gaming industry? We take a look at 3 top gaming CEOs and how their actions have benefited their companies and how it could do the same for yours.

Anu Shah, CEO of ZAG, discusses the possibilities and opportunities in the fallout of Brexit after the deadline to leave the EU was extended. As part of a growth consultancy and as an investor in start-ups, I am often meeting…