Consumer Services

Staffan Göjeryd, CEO of Telia Carrier, considers what the last 16 months have meant for Telia Carrier, his team and for him, as he looks forward to the future as an independent company. The global economy and the telecom industry were…

On Tuesday, Starlink’s president Gwynne Shotwell said that by September, SpaceX will be able to beam down Starlink satellite broadband to the entire globe, with around 1,8000 satellites already deployed. By mid-2027, SpaceX hopes to have…

In a world of automation and digital interfaces, every in-person interaction with customers counts. How can brands use these to build a golden reputation?

It used to be that you would walk into a store or shopping mall, browse casually for a few hours, maybe grab a bite to eat in the food court, then walk out without having purchased anything. Even as vaccination numbers continue to climb,…

While a rebrand represents a major change in strategy, the best rebrands can target new customers while retaining the loyalty of old ones.

After missing its target for subscription growth, Netflix saw $25 billion wiped off its market cap.

Two million employees will be given training to combat harassment and discrimination, CEO Chris Kempczinski said.

The heads of Apple, Microsoft, Unilever and many others are pressuring the government to set more ambitious emissions targets.

It makes sense that luxury goods marketers try to target high-earning customers – but finding a ready buyer is rarely so simple.

The vote at Amazon’s Bessemer warehouse, which drew widespread political attention, is projected to fall in favour of the company.

UK Gambling boss Denise Coates has received £469million for the last year cementing her place as Britain's highest paid CEO.

Notable luxury and sports brands have come under fire after condemning reported forced labour in Xinjiang.