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Consumer Services
Bumble Exec Sarah Jones Simmer To Become CEO Of Startup Found
Jones Simmer joined Bumble as its COO in 2017 where she laid the foundation for the company’s entire initial public offering whilst simultaneously battling Stage 3 breast cancer. She completed drafts of the S-1 from a chemo chair and sent…
Why Customer-Centricity Should Be At The Forefront Of All Industry Decisions – Especially In The…
Put simply, the home cover, or home emergency insurance industry has a bad reputation for not putting its customers first. Between price hiking, increasingly poor service, and low levels of innovation and technology investment, it’s clear…
Revolut CEO Targets Billions Of Dollars In Sales Ahead Of IPO
Image by Web Summit - SD5_7851, CC BY 2.0, https://commons.wikimedia.org/w/index.php?curid=74256111
CEO and co-founder Nik Storonsky said: “To be able to IPO successfully we need to be at least in the few billion dollars range of revenue a…
In The Pursuit Of Happiness: How To Create Meaningful Brand Experiences
Nathalie Nahai, international speaker and author of Business Unusual: Values, Uncertainty and the Psychology of Brand Resilience explains how businesses can create meaningful experiences for their customers.
We’ve all witnessed it – the…
CEO Staffan Göjeryd On Telia Carrier’s March Forward
Staffan Göjeryd, CEO of Telia Carrier, considers what the last 16 months have meant for Telia Carrier, his team and for him, as he looks forward to the future as an independent company.
The global economy and the telecom industry were…
SpaceX’s Starlink Could Provide Global Internet Coverage By September
On Tuesday, Starlink’s president Gwynne Shotwell said that by September, SpaceX will be able to beam down Starlink satellite broadband to the entire globe, with around 1,8000 satellites already deployed. By mid-2027, SpaceX hopes to have…
How to Build Brand Loyalty – One Tiny Thing At a Time
In a world of automation and digital interfaces, every in-person interaction with customers counts. How can brands use these to build a golden reputation?
Digital Novice to Digital Native
It used to be that you would walk into a store or shopping mall, browse casually for a few hours, maybe grab a bite to eat in the food court, then walk out without having purchased anything. Even as vaccination numbers continue to climb,…
How a Rebrand Can Boost the Bottom Line – Without Starting From Scratch
While a rebrand represents a major change in strategy, the best rebrands can target new customers while retaining the loyalty of old ones.
Netflix Shares Dive as “COVID Boom” Appears to End
After missing its target for subscription growth, Netflix saw $25 billion wiped off its market cap.
McDonald’s Mandates Global Anti-Harassment Training
Two million employees will be given training to combat harassment and discrimination, CEO Chris Kempczinski said.