Imagine losing a major client overnight — not because of poor service, but because of a single bad review that went viral. In today's digital world, your brand’s reputation can make or break your success. Consumers trust online feedback more than ever, and one negative comment can spread like wildfire, damaging years of hard work. […]
Netflix's Unique Co-CEO Setup—and Why It Succeeds In an impressive third quarter, Netflix has added 5.1 million streaming subscribers, surpassing Wall Street projections by over 1 million users. This surge not only reflects the platform’s ongoing appeal but also sets the stage for potential growth during the holiday season, especially with the much-anticipated return of […]
In business operations, prioritizing customer experience is paramount. Providing customers with a gratifying journey not only fosters retention but also cultivates devoted brand supporters. This is where top-tier recurring revenue management software comes into play. In this article, we delve into how premium recurring revenue management software can elevate customer experience and propel business expansion. […]
Crevan O'Malley, UK Country Manager at HubSpot, lists some important factors to take into consideration when scaling a business post-pandemic. Despite a very challenging two years, and a similarly complex environment still on the horizon, organisations remain focused on growth. In fact, Deloitte suggested that UK companies are entering the new year with greater optimism […]
The Twitter CEO said that he and employees feel “terrible” about the security breach, and addressed the possibility of Twitter adopting a subscription model.
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