Research and Rescue: A Deeper Understanding of Customers Could Save the High Street

December 20, 2019
The strange paradox of Britain’s High street crisis is that we are lamenting the loss of much-loved stores while using them less. Take Mothercare’s recent collapse. When the firm announced it was closing its UK outlets, customers rushed to share fond memories and mourn a retail ‘legend’. It was an impressive display of brand loyalty, […]
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How Thomas Cook Kept Their Shutdown Quiet

October 10, 2019
Thomas Cook’s unexpected shutdown has initiated yet another corporate earthquake, due to the disruption of technology. It’s not uncommon to see major players suddenly vanish within the world of business.
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Forever 21 Files for Bankruptcy Protection: What’s Next for the Retailer?

October 2, 2019
It’s been reported this week that Forever 21 has filed for Chapter 11 bankruptcy protection in the US.
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Retailers in Crisis: Here's What's Damaging the Bottom Line

July 24, 2019
Nothing drives home how ‘digital’ the modern world of retail has become more than the domino-like toppling effect of household retail brands.
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What’s the Key to a High Performance Ecommerce Strategy?

June 28, 2019
Similarly to emerging technology, eCommerce is continuing to rapidly develop. In this time of extraordinarily swift change and innovation, the importance of staying ahead of the curve and taking key steps to develop and execute and effective eCommerce strategy is more vital then ever before.
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Back to Basics: How to Thrive in Retail

May 31, 2019
It’s been impossible to miss the barrage of headlines heralding the death of the high street as a seemingly endless stream of household retail names announce financial woes. From Toys R Us to House of Fraser, Maplin to Debenhams, everywhere you look, there are profit warnings, redundancies, stores closing, and administrators swooping. Many believe that […]
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What Is Causing the Investment Divide Among Online and Physical Retail?

November 8, 2018
Landmark research by Hitachi Capital UK into retailers’ business decisions has found that the pressures of running bricks and mortar stores is causing an investment divide between online and high street retailers. Last week, it was reported that rising business rates – a tax of the value of a firm’s premises - would cost retailers […]
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Do Customers Really Want to Talk to Robots?

August 14, 2018
No matter which sector you are currently operating in, it’s more than likely that Artificial Intelligence (AI) will soon completely change the way you do business. Does this means we’re headed towards a future where your customers will face robots day to day? Anne de Kerckhove, CEO at Freespee, discusses with CEO Today. Consumer-facing organisations […]
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Duty Free 320% More Expensive Than Regular Shops

August 7, 2018
A new report reveals travellers are being charged up to 320% more for products in duty free than they would pay on the high street. Customers are being charged up to 320% more for duty free products sold in airports, compared to the same products on the UK high street This includes favourites such as […]
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Getting Noticed: How E-commerce Sites Can Become Absolutely Irresistible This Summer

July 24, 2018
As the heatwave continues unabated, there are encouraging signs that the sizzling summer will continue for brands and retailers in the UK, particularly those involved in e-commerce. Below Angel Maldonado, Founder at EmpathyBroker, discusses with CEO Today the irresistibility of e-commerce sites under the hot sun. In May, we saw a 11.9% increase in online […]
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Businesses Show Signs of Distress as Brexit Uncertainty Continues

July 23, 2018
The number of failures of UK companies has risen 30.0% to 4,827 in the second quarter of the year, compared to the same period a year ago, according to the latest figures from Creditsafe’s Watchdog Report. The quarterly Watchdog report, which analyses financial data across 12 UK business sectors, showed that high profile high street […]
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Here’s Why the Death of the High Street Has Been Greatly Exaggerated

July 12, 2018
When darling of the high street Marks & Spencer announced plans to shut 100 core clothing and home branches as part of a major restructure, commentators were quick to jump on the news as just the latest death knell for the high street. Julian Fisher, CEO at Jisp, believes the doom and gloom of the […]
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