It is undeniable that strong leadership, strategic focus and exceptional client service are critical to business success. However, a strong company culture is the backbone of any world-class organisation and should be the ultimate objective for every CEO. Particularly for a professional services organisation, which focuses on people and relationships, there is nothing more important than […]
Banks are spending $20 billion on compliance in an effort to combat money laundering, yet only one% of illicit financial flows are seized by authorities every year. While regulations have been introduced to crack-down on money laundering, so far they have had a limited effect. European countries have collected data on numerous suspected money-launderers and […]
Online research from TDX Group, an Equifax company, reveals that 45% of people think it’s too easy to get into debt, with a further 20% stating that banks and other lenders need to be stricter about the amount they lend to consumers. The survey, conducted with Gorkana, also highlighted that 68% of people think a […]
Banking corporations and automotive titans have something in common; they sponsor sports leagues and teams. But what’s the ROI on sports sponsorship and does it pay off? Below experts at Vindis explain for CEO Today. A significant percentage of automotive manufacturers have invested their sponsorship money in sporting events. It is estimated that the car […]
The British Business Bank’s Bank Referral Scheme was setup in November 2016 to reduce the number of small businesses that fail because they fall at the first hurdle in attempting to secure finance to grow their business. Here, Daniel Bailey, Managing Director of the lender Arkle Finance, explains for CEO Today why this well-intentioned solution […]
Below, Co-Founder of Eligible, Rameez Zafar discusses the importance of client retention, particularly in the mortgaging sector. The technology behind client retention In virtually all industries, repeat business typically represents the highest quality business at the lowest “customer acquisition cost”. The mortgage industry is no different, where in many instances, the highest margin business is […]
They say imitation is the sincerest form of flattery. Challenger banks are doing what their name suggests, and research indicates they are gaining ground. For established lenders, replicating the characteristics of their smaller, more agile competitors, will help them defend their position. Outsourcing is the key, argues Sarah Jackson, Director, Equiniti Credit Services. The market […]
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