We’ve grown up watching the most terrifying and villainous technology companies take over the world, and most of you will remember at least one terrible multinational firm that played the evil villain in a movie.
When your customers review your brand online, it’s either because they had a really good experience or because they were badly let down. Jonathan Sharp, Director of Britannic Technologies, here talks to CEO Today a little about being the hero of that story, as opposed to the villain. Customer advocacy is what every company is […]
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