Consumer Services

We hear from CEO Today's top business leader of 2022 for the USA.

Did you know that about 40% of customers in the USA reported ceasing business with companies that had poor customer service? This phenomenon is similar across the globe, with customers becoming increasingly particular about the…

Top brass of the shipping giant P&O has reportedly made over 800 UK staff redundant over a 13-minute Zoom call, prompting outrage from unions.

Most businesses are interested in selling their products or services and are ready to spend significant sums of money on marketing campaigns, upgrades to their product, service, or mode of operation, and digital transformation. However,…

Bond is set to step down at the end of March after ten years with the European retailer, which owns discount stores under the Pepco, Poundland, and Dealz brands across the continent. Bond, who is also a former chief of supermarket chain…

According to an email obtained by CNBC, on Friday, Tesla CEO Elon Musk urged staff to reduce the cost of customer deliveries, rather than rushing orders out to hit the company’s end of quarter sales goals. The email comes amid ongoing…

Shares in Tesla jumped 12.6% last week as Hertz announced it had ordered 100,000 vehicles to be delivered by the end of 2022. However, Musk has since tweeted, "I'd like to emphasize that no contract has been signed yet,” causing Tesla’s…

The company said the new name would better encompass what it does as it expands its reach beyond social media and focuses on areas such as virtual reality (VR). While the name change will not apply to the company’s individual platforms,…

On arrival at the city of Thebes, Oedipus encountered the great sphinx. If Oedipus could answer the sphinx’s riddle, he would be able to enter; if not he would be devoured. In the age of deep tech, our heroes are those who have undertaken…

Annie Button, professional content writer and branding aficionado, takes a look at what businesses can do to mitigate the current HGV shortage. The UK is suffering from a shortage of over 100,000 HGV drivers, as a result of the…

Businesses across all industries have always had to deal with ever-changing customer behaviour, but the global pandemic has transformed the way many customers interact with companies within a very short period. The world has been…

The new policy was announced in a blog post and is a change from Amazon’s previous expectations that most staff members would return to the office at least three days a week when offices reopen in January. The message was signed by Amazon…