Young Millennial / GenZ Customer Service Agents (ages 18-24) could be the largest customer service agent demographic in the next several years but they could also be the least happy and most likely to leave their jobs, according to the 2nd annual Aspect Agent Experience Index survey, which surveyed US employees. Not only is this […]
With peak summer fast approaching, choosing a getaway destination is becoming more and more of a priority, but you probably don’t have time. So let’s narrow your choices down to these two great European breaks. Below CEO Today benefits form some travel insight Amanda Truman, Chief Operating Officer (EMEA), from Leisure Pass Group, on both […]
Rolex watches are some of the most sought-after timepieces in the world. Last year, a vintage Rolex Daytona worn by Paul Newman was sold at auction for $17.8 million. Cara Barrett, editor at Hodinkee, fills us in on why Rolex's are so pricey.
More than half (52%) of UK SMEs are finding it difficult to access funding from banks, while 28% believed the problem has worsened over the past five years according to a survey of business owners and senior decision-makers across a wide range of small to medium-sized organisations. The survey commissioned by FinTech provider Fraedom, found […]
It would be a mistake to assume that China is a straightforward or easy market to enter simply because of its huge population of 1.3 billion. But it’s not actually as simple as that. Below CEO Today benefits from expert insight from Dr. Johnny Hon, Chairman of The Global Group, on penetrating Chinese markets. The […]
In an increasingly fast-paced and competitive business landscape, evolution is a key differentiator between brands that thrive and those that fall behind. So how do you drive growth and change for your brand? Here Simon Prince, Marketing Director at Powwownow, provides expert insight into the three key steps ahead. As sectors evolve and companies’ offerings […]
SMEs have frequently been referred to as the ‘backbone of the UK economy’, according to many leading politicians and market reports. However, a recent YouGov survey, commissioned by LateRooms.com Business has revealed that these companies may not be operating at maximum levels of efficiency. Research recently released by the UK’s leading hotel specialist, has revealed […]
India (27%), Philippines (51%), Colombia (45%) the UAE (33%) and China (27%) are some of the fastest growing e-commerce markets in terms of percentage growth, according to the latest worldwide study by PPRO Group, the international electronic payment specialists. Perhaps not surprisingly, 40% of the world’s e-commerce sales are made in China, so British retailers […]
Are the British public happy with their work life? Apparently not, according to research by the London School of Business and Finance (LSBF). The data found that nearly half of the respondents wanted to change jobs and more than 20% were hoping to be in a different role in the next 12 months. It was […]
Employee satisfaction and retention is key for any business – unhappy employees are unlikely to give their 100%, and a high staff turnover causes disruption and costs a company money. According to Glassdoor’s 2015 Employment Confidence Survey, about 60% of people report that benefits and perks are a major factor in considering whether to accept a job offer. For that […]
As the heatwave continues unabated, there are encouraging signs that the sizzling summer will continue for brands and retailers in the UK, particularly those involved in e-commerce. Below Angel Maldonado, Founder at EmpathyBroker, discusses with CEO Today the irresistibility of e-commerce sites under the hot sun. In May, we saw a 11.9% increase in online […]
Businesses are more conscious than ever of their impact on the environment. And with studies estimating an annual spend for companies of around $8 billion a year to manage their paper usage, digital alternatives are looking more and more appealing. So, what are the benefits of ditching paper processes in favour of digital replacements? Maplewave, […]
CEO Today Online and CEO Today magazine are dedicated to providing CEOs and C-level executives with the latest corporate developments, business news and technological innovations.
