Is Grand Hyatt Tokyo the Ultimate Luxury Stay?

Grand Hyatt Tokyo – where World-Class luxury meets Japanese elegance

Amid the glittering skyline of one of the world’s most exciting cities, Grand Hyatt Tokyo in Japan shines as a polished jewel in the heart of Roppongi Hills, offering an elegant retreat for luxury travellers, business leaders and design-conscious globetrotters. On assignment to discover the very best of Japanese luxury hospitality for readers planning their main family holiday of the year, the CEO Today team checked in for a multi-night stay, reviewing every detail—from acclaimed dining to the tranquil spa and experiencing the hotel’s signature seamless, attentive service.

LOCATION

The first thing that strikes you about Grand Hyatt Tokyo is its location: Roppongi Hills, a high-end cultural and commercial complex filled with designer boutiques, cutting-edge art museums and landscaped walkways. Just minutes from Roppongi Station, guests enjoy fast access to all corners of Tokyo. The hotel provides an excellent base for both business and pleasure and you are never more than a 20 minute taxi ride from where you need to be in downtown Tokyo.

In addition, Grand Hyatt Tokyo is the only hotel in Japan with three Les Clefs d’Or concierges—an elite international network symbolised by the crossed golden keys, awarded to the most accomplished in the profession. This A-class team, paired with the hotel’s central location make it easy to visit local tourist sites without any hassle- whether it’s Tokyo City View, Ginza’s boutiques or the iconic Shibuya Crossing.

DINING

With ten restaurants and bars on-site, Grand Hyatt Tokyo presents a world-class dining portfolio: The Oak Door steakhouse, The French Kitchen, Roku Roku, Shunbou, Keyakizaka, Chinaroom, Fiorentina Italian Café, Maduro Bar and Jazz Lounge and Fiorentina Pastry Boutique.

Worth noting that Junichi Goto, Executive Sous Chef – Pastry and Bakery at Grand Hyatt Tokyo, was awarded the prestigious Medal with Yellow Ribbon by the Emperor of Japan for his excellence in international pastry competitions and dedication to mentoring future chefs. The hotel also champions sustainability and authenticity, exemplified by its signature Shunbou-mai rice, created with Kurosawa Farm in Yamagata. Grown from the prized tsuya-hime variety using pristine mountain water and organic fertiliser, it is served at Shunbou restaurant in a traditional iron kama pot to showcase its exceptional texture and flavour.

Meanwhile, Keyakizaka’s teppanyaki menus spotlight market-fresh, seasonal vegetables, seafood, meats, and local produce sourced thoughtfully from trusted suppliers, reinforcing the hotel's farm-to-table philosophy and showcasing Japan's agricultural bounty with every dish.

‘Chinaroom’ is Grand Hyatt Tokyo’s high-end Chinese restaurant, which combines four schools of traditional Chinese cuisine with elegant Japanese ingredients and modern presentation from Peking duck to delicate dim sum and lobster in XO sauce.

CEO Today dined at ‘The Oak Door steakhouse’– a boldly designed contemporary steakhouse that lives up to its reputation as one of Tokyo’s most memorable dining experiences. For CEO Today, it quickly became the restaurant of choice, not only for its world-class meat selection but also for its accommodating approach to dietary preferences, (including halal options) reflecting the hotel’s global mindset.

From the moment you step into ‘The Oak Door steakhouse’ you're struck by the warmth of the interiors—dramatic lighting, comfortable seating and the warm glow of the open oak wood-burning oven at the heart of the kitchen. For meat lovers, the Wagyu sirloin is the jewel in the crown. Cooked to a perfect medium-rare and rested with care, the cut arrives with a seared crust that gives way to melt-in-your-mouth tenderness. For guests who don’t eat beef—or want a lighter option—The Oak Door’s signature Shingen chicken was a favourite. Brined for juiciness, seasoned with herbs and roasted in the oak-fired oven until golden, the result is succulent, tender and deeply aromatic.

The culinary highlights continue at ‘The French Kitchen’ where an exquisite breakfast offering is served from rich coffee, French pastries, Japanese delicacies and Western classics on offer. The dramatic “catwalk-style” walkway leading to the head chef’s station—giving guests a sense of theatre as they approach the breakfast buffet.

SUITE DREAMS

Spread across 21 floors, Grand Hyatt Tokyo’s 387 rooms and 28 suites are designed with warm woods, soft lighting and minimalist Japanese décor. The marble bathroom equipped with a deep soaking tub and rain shower is heavenly while tech features like blackout blinds let you get that deep sleep when you need it!

Families with younger children can request interconnecting rooms which provide privacy for parents while keeping everyone close. Cribs, extra beds and child-friendly amenities like slippers and bathrobes are readily available on request. Some rooms offer panoramic views of Tokyo Tower and Mount Fuji on a clear day giving children a sense of wonder each morning. With 24/7 room service and friendly staff who warmly welcome children, the hotel makes travelling as a family both relaxing and memorable.

Perched on the top floor of the hotel, the Presidential Suite is the epitome of luxury living in Tokyo. With sweeping 360-degree skyline views, its own private heated pool and a grand open-plan layout, the suite offers a level of exclusivity few can match.

Moreover, Grand Hyatt Tokyo also offers 16 event spaces and six salons across three floors, totalling 2,800 sq m, making it one of the city’s premier venues for conferences and celebrations. The showstopping Banquet Lobby features a 19 m atrium and spiral staircase, while the Grand Ballroom accommodates up to 1,200 guests and can showcase vehicles as part of a conference, workshop or memorable party.

SPA & POOL

Tucked away on the fifth floor, the Nagomi Spa and Fitness centre became a daily refuge for the CEO Today team—particularly during Tokyo’s humid August heat. After long days in the sun, slipping into the cool, quiet pool and relaxing aching limbs in the whirlpool bath was a rejuvenating ritual. Massage therapies, hot stone treatments and a full range of wellness options are also available where Japanese hospitality meets international spa standards.

AUTUMN INDULGENCE

Starting this September ‘The Oak Door steakhouse’ launches a Monthly Wine Dinner series curated by sommelier Steven Hagan and looking ahead to Halloween, ‘The French Kitchen’ will serve a playful afternoon tea filled with creepy-cute creations from ‘Fiorentina Pastry Boutique.’

FINAL THOUGHTS

Grand Hyatt Tokyo is warmly welcoming to families. Children play freely in the pool, at breakfast and in the airy foyers—proof of its five-star service with a family soul. This spirit is embodied by Daniel Smith, Assistant Manager of Marketing and Communications, who moved from the UK over a decade ago and says, “We love having families stay with us.” CEO Today left feeling restored and impressed: here, the buzz of a global capital meets the peace and privacy of a true urban sanctuary, perfectly balancing business, family travel, cultural exploration and a quiet retreat.

You can book your stay here.