The fallout from Brexit and the Covid-19 pandemic, including rising costs and supply shortages, is continuing to affect organisations across all areas of the business landscape. As a result, decision-makers must find ways to live with disruption for the foreseeable future by rapidly adapting their business models, while keeping costs under control. A constant challenge […]
In the early days of the pandemic, many businesses were taken aback by the speed of their customers’ reactions. Dramatic shifts in behaviour forced them to cease in-person interactions, invest in technology and strengthen e-commerce operations. While adapting their operating models at speed, many businesses found that a key challenge was creating processes that could […]
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