There are entrepreneurs who are creative, pragmatic, or who have a head for finance. When all three come together, you have an entrepreneur like Paul Farhi.
Today, TELUS International is a customer experience (CX) innovator that designs, builds and delivers next-gen digital solutions for global and disruptive brands from more than 25 countries around the world. Without a doubt, today's organisations are operating in a world where many of the ‘old rules’ of how to engage and interact with customers no […]
In today's business environment, large companies could stand to learn from startups' willingness to change direction. But how can it be implemented effectively?
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