The vast majority of business sectors are regulated, usually with a dedicated body that ensures rules and requirements are fit for purpose and that organisations working in those sectors are licensed and acting responsibly.
With social media and more news outlets than there are daily pieces of news to report on, businesses come under increased scrutiny across all sectors.
Gillian Murray has been Chief Executive of Pilotlight since 2013. Her previous roles include managing a language teaching and training business in Italy, and acting as country director for Voluntary Service Overseas in Laos PDR. In this…