Of course, it’s clear to see there have been losers and winners as well as businesses somewhere in between, but the exact impacts and rates of recovery and change vary according to industry. Not every business has managed to fulfil the demands of customers. Some were caught by surprise and failed to scale in time. […]
Starting a business with a friend can be exciting and fun. Working with someone that you know, like and trust, that you have had closeness and fun with. What could be better?
If you’re a sports fan, it's been a glorious summer with the European and Latin American football championships followed by the Tokyo Olympics and Paralympics. Analogies between sports and business have always been popular because there are so many examples of inspiring athletes stretching themselves and high-performing teams working seamlessly together. Yet, it’s not surprising […]
At first sight, there may not be much of a link between businesses and democracy. But, if we take a deeper look, we will see that the link is actually very strong. Businesses depend on democracy and with the help of it, they can flourish. Together We Can Flourish In a democracy, people can start […]
The huge rise in hybrid working in the UK brought about by the impact of COVID-19 has seen individuals, teams and organisations work part of their time at their normal workplace and part of it remotely. For instance, NatWest Bank recently announced that nearly 90% of its workforce will take part in hybrid working, with […]
Richard Farrell, Chief Innovation Officer at Netcall, explores the importance of combining technologies for business and enterprise. As technology continues to evolve at breakneck speed, we are often asked about its impact on the future of business and enterprise. What innovations should we be looking at next? How must we adapt to ensure that we’re future-proof? The […]
For many of the offspring of Silicon Valley, the past year has been a coming of age moment, as they’ve used their technological solutions to solve problems in a socially distanced world. But the poster child of this moment of opportunity hasn’t just established itself as a problem solver for the here and now, it […]
Today, TELUS International is a customer experience (CX) innovator that designs, builds and delivers next-gen digital solutions for global and disruptive brands from more than 25 countries around the world. Without a doubt, today's organisations are operating in a world where many of the ‘old rules’ of how to engage and interact with customers no […]
Last time the UK experienced such severe lockdown measures, the consequences were catastrophic. The country entered its worst recession on record, with renowned enterprises, such as Pizza Express, Cath Kidston and Debenhams falling into administration. Over 76,000 businesses have closed permanently in London alone as of June. Many organisations were caught unprepared and ill-equipped to handle […]
At present, Kevin collaborates as a Global Entrepreneur in Residence at the Venture Development Centre within the University of Massachusetts, Boston, where he offers mentoring and guidance for other entrepreneurs. He also provides business and product advice to help technology startups with their go-to-market strategy. How would you describe the evolution of the human-computer interface […]
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