Did you know that about 40% of customers in the USA reported ceasing business with companies that had poor customer service? This phenomenon is similar across the globe, with customers becoming increasingly particular about the post-purchase customer care of the companies. Businesses across the globe are in search of methods that enable them to effectively […]
Professional content writer and branding aficionado Annie Button shares the latest AI trends for business with CEO Today. The business world is constantly evolving and companies need to adopt modern methods to match or better their competitors. This brings us nicely on to artificial intelligence (AI), which is a solution that uses computers to mimic […]
Could your business or organization benefit from E-Learning? The ability to upskill employees easily is proving vital to many, so how can you use it to improve your business.
When COVID-19 hit, we saw a huge rush for laptops and smartphones to enable home working, so much so that it contributed to a global shortage of computer chips. However, this drive for mobility has not been matched by an equally fervent drive for security - and many companies are still to carry out the […]
Educational technology has majorly followed a similar story for the last few decades. All developments to date are basis the idea that advancements can only help automate the learning process in education. However, this aspect underestimates the impact of EdTech. From the inception and discovery of EdTech, its sole purpose has been to support education […]
Which one do you prefer? Far or fast? Do you want to look good? Have you noticed certain repeating patterns in your life? These are just a few questions that I will try to address. If you feel good, you look good. Have you noticed that some people, although at a first glance they lack […]
We speak with Priyanka Kapur - an influential coach and HR leader, passionate about People Strategy, Coaching, Digitisation in Learning, Talent and Organisational Development. Over the past 15 years, she has been associated with major industry leaders like ZS Associates, Bajaj Allianz Group and ICICI Lombard. In her current role with ZS Associates, Priyanka is responsible for shaping and strengthening the coaching culture while navigating the complexities of increasing scale and growth.
No matter which industry you lead, the impacts of the pandemic were widespread, touching every business type and catalysing change. COVID changed business, perhaps forever. From the telehealth industry that was a 38x increase in service demand to eCommerce, where global reviews doubled online the year after COVID began, everything has been impacted. As leaders, […]
“Elon Musk, while you try to colonise Mars — Russia try to occupy Ukraine! While your rockets successfully land from space — Russian rockets attack Ukrainian civil people!" Ukraine’s vice prime minister, Mykhailo Fedorov, tweeted. Internet connectivity in Ukraine has been heavily impacted by the Russia invasion, particularly in the south and east of the […]
Andrew Black, supply chain expert and Principal at Efficio, shares his advice on how business leaders can navigate supply chain disruption in a high-risk world. Recent months, and even years, have seen the term “supply chain disruption” ring over and over –with port congestion, freight delays, and raw material shortages continuing to dominate the headlines […]
Contracts are an essential element under the human resource department. The department allows overseeing an organisation's various legal agreements. Handling these factors can be challenging for an organisation in the absence of a streamlined system. This necessitates automating operations through the right software. However, the process of implementing the software can fail to meet the […]
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