Project Lifesaver International is a 501 (C) (3) community-based, non-profit public safety organization that provides law enforcement, fire/rescue and other first responders with a comprehensive education, training, and technology-based program. The Project Lifesaver program protects, and when necessary, provides public safety agencies with the search and rescue tools they need to safely recover individuals with […]
While the phrase ‘been there, done that’ might suggest a breezy tone of overfamiliarity to some, when it comes to choosing investments, some investors might actively look for a fund manager who’s ‘seen it all’ and been at the helm of their investment company through the good times and the bad. As the UK continues […]
While acquiring new customers is a priority for many businesses, it’s certainly not cheap. According to Invesp, it costs five times as much to attract a new customer than it does to keep an existing one. Despite this, only 18% of businesses prioritise customer retention over customer acquisition. Clearly, there’s a flaw in how businesses […]
In the digital age of increased competition and heightened customer expectations, businesses must be proactive to stay ahead of the pack. Mark Jackson, Head of Financial Services at the Collinson Group, explains for CEO Today. Keeping ahead in business is like trying to go up on a downwards escalator. If you run, you go forwards. […]
On 8th June, the snap general election took place. The reason for this was, according to Prime Minister Theresa May, due to a focus on Brexit: "The country is coming together but Westminster is not […] division in Westminster will risk our ability to make a success of Brexit." Whilst talks on Brexit developments change […]
When your customers review your brand online, it’s either because they had a really good experience or because they were badly let down. Jonathan Sharp, Director of Britannic Technologies, here talks to CEO Today a little about being the hero of that story, as opposed to the villain. Customer advocacy is what every company is […]
In today’s digital age, there are more customers using apps and websites than there are physically walking into a high street branch, so how are executives, managers or any level of staff supposed to provide optimal customer experiences? Brendan Woods, founder and CEO of AutoEntry, below talks to CEO Today about this growing matter. ‘Millennials’ or […]
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