Did you know that about 40% of customers in the USA reported ceasing business with companies that had poor customer service? This phenomenon is similar across the globe, with customers becoming increasingly particular about the post-purchase customer care of the companies. Businesses across the globe are in search of methods that enable them to effectively […]
Peter Harte, group vice president, enterprise, EMEA at UKG, takes a look at how HR technology can benefit businesses. The Confederation of Business Industry (CBI) recently reported that the UK could face two years of labour shortages due to a combination of COVID-19 and Brexit. From construction and manufacturing to retail and hospitality, it is no secret […]
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