5 Things Business Leaders Should Look At When Developing Customer Experience Strategies

July 28, 2022
In some instances, we’ve come to realise that the customer experience helps create brand loyalty, which helps to create engagement with clients who are willing to associate with the services and products a business has to offer.  In the post-pandemic economy, a lot in regards to the customer experience has changed, seemingly overnight. Industries have […]
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Less Talk, More Action: Shaping SME’s Future Business Strategies

May 9, 2022
I call it "strategy-as-you-go", and it's not a catchy buzzword: it's a tangible, strategic readiness to respond and adapt to a changing environment. Strategy-As-You-Go And Business Of Resilience Despite unprecedented challenges over the past two years, SMEs in the UK have shown remarkable resilience. They have not only survived the pandemic and the difficulties in its wake but […]
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5 Top Tips For Mentoring Younger Colleagues

January 28, 2022
How can you make the most of the mentoring activity for you both? Well, before you start, think about who you are mentoring. Mentoring colleagues who are not like you Mentoring those who come from similar backgrounds to ourselves can be a fairly intuitive process.  We are more likely to recognise our younger selves in […]
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The Art of Creating a Proactive, Aligned Strategy Fit for Future Growth

August 31, 2021
Of course, it’s clear to see there have been losers and winners as well as businesses somewhere in between, but the exact impacts and rates of recovery and change vary according to industry. Not every business has managed to fulfil the demands of customers. Some were caught by surprise and failed to scale in time. […]
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Eight Steps to Reframe Failure

January 25, 2021
Common wisdom says that failure leads to growth, but all too often it is punished in big business. How can we go about removing the stigma from human error?
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Running to Keep up With a Fast Growth Business

January 14, 2021
A rapid increase in business can be as challenging to deal with as a sudden drop-off, and any business leader worth their salt should prepare for both scenarios.
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How to Successfully Negotiate With Investors

April 28, 2020
Many business leaders dread having to negotiate with potential investors, but it doesn't have to be painful. Presented here are some simple tactics to help you put your best foot forward.
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The Secret to Greater Revenue: Turning Mid-Performers into Top Sellers

April 2, 2020
While your top-performing employees may be your greatest asset, focusing on them exclusively will cause your success to stagnate. To go beyond, consider giving your mid-performers the same attention.
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CEO Pessimism Over Global Growth Reaches Record High

January 27, 2020
As we enter a new decade, CEOs are showing record levels of pessimism in the global economy, with 53% predicting a decline in the rate of economic growth in 2020.
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Here’s Why Global Expansion Needs a Local Focus

December 17, 2019
There’s an old saying in business that you should focus on what you know. More often than not, this means choosing an industry or sector you’re familiar with.
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Wetherspoons Announces Plans to Create 10,000 New Jobs

December 10, 2019
This week Wetherspoons announced its plans to spend more than £200 million on new and existing pubs over the next four years, subsequently creating over 10,000 new jobs in the industry.
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Here’s How Storage Can Help Expand Your Business

October 29, 2019
Storage is always useful for business, but even more so if you’re a small one, because you need to use all the space you can get.
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