The Ego Has Landed: Why CEOs Must Let Go In the business world, and in tech especially, there’s a strong tendency to glorify the CEO — particularly when they’ve built a business from the ground up through blood and sweat, or become the face, whether angel or villain, at the forefront of disruption. Although I […]
From Forklift to Fortune: How Ron Vachris Took the Wheel at Costco Ron Vachris isn’t your typical corporate executive. He didn’t walk into Costco with an MBA and a corner office — he rolled in driving a forklift. Starting in 1982 as a part-time employee, Vachris has climbed the ladder step by step, eventually becoming […]
The Evolving Role of AI in Meetings: Enhancing Collaboration or Undermining Trust? Artificial intelligence (AI) is reshaping the workplace, transforming everything from project management to customer interactions. Meetings—a cornerstone of organizational collaboration—are no exception. While AI has made strides in improving meeting productivity, its growing presence raises pressing questions about ethics, trust, and the balance […]
Why Airbnb CEO Brian Chesky Avoids One-on-One Meetings In today’s fast-paced business environment, where efficiency and collaboration are critical, leaders are rethinking how to communicate effectively with their teams. Brian Chesky, co-founder and CEO of Airbnb, has adopted an unconventional approach by largely eliminating recurring one-on-one meetings from his schedule. His reasoning is simple yet […]
Elliott Hill and the Power of Being a “Company Lifer” Elliott Hill’s journey at Nike began humbly as an intern, only to see him rise to become the company’s Chief Executive Officer in 2024. This remarkable ascent is a testament to the potential benefits—and challenges—of dedicating one’s entire career to a single organization. As the […]
In a shocking quarterly report, Boeing revealed staggering losses of $6.2 billion, marking a significant departure from its once-stalwart legacy. Newly appointed CEO Kelly Ortberg, who took the helm just a month before a massive strike by 33,000 machinists, admits that the company must undergo a profound transformation to restore its reputation and stabilize its […]
Over the past 10 plus years, Jeff Puritt has led the transformation of TELUS International from a regional contact center with less than 3,000 employees to a top-rated global customer experience provider with over 32,000 employees, delivering next-gen digital solutions to some of the world’s largest and most disruptive brands.
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