So you’re likely at the point where it’s an idea, but you’re not quite sure what to do, which sector to dip into, or how to go about it. Below CEO Today hears from Steve Witt, Co-Founder of The Travel Franchise, who has some of the answers…
CxO professionals are being held back from successfully fulfilling their customer engagement strategies, despite viewing customer service as a definitive competitive differentiator. This is according to new research from Aspect Software,…
Libby James, Co-Founder of Merchant Advice Service, discusses terminated merchant accounts and how, although there isn’t a standard set of rules when accounts are penalised, directors and CEOs can navigate the maze of solutions.…
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