Secrets of Success

Picture the scene. You’re making the deal of a lifetime and your negotiation skills could make or break it. The stakes are high and knowing how to negotiate to the highest standards to achieve the best outcomes without compromising…

Everyone has a list of things they know they should do but, let’s face it, try to avoid doing at all costs.

Glassdoor recently published the “2019 Best Places to Work – Employees’ Choice” and a quick scan of reviews by employees shows just how much a positive work culture matters.

What does a successful leader look like? We all have an image in mind – it might be Henry Ford or Lee Iacocca or Jack Welch.

Every business owner in the world strives to have their companies and chains succeed and continue to boom for many years. This isn't as easy as you'd expect because it takes a lot of smart strategies and effort to stay in the race.

England will be hoping they can avoid a repeat of their early exit from the 2015 Rugby World Cup in this year’s tournament.

When I work with new CEOs, one of the first things they ask me is “what should I do in my new position?” It takes more than future planning and strong processes to be a great CEO. When you embark on your new role, the chances are you’ll…

In order to ensure you are on the right side of your customer reviews, you need to offer great service, to all customers, all of the time. This customer service will be delivered not just by smooth apps and automation, but by human staff…

But there are pitfalls too. How do DTC brands win trust and build loyalty in a crowded market when the competition is so intense? Companies such as Brooklinen and Casper already set the standard by considering every touchpoint of the…

It’s easy to get carried away with our stereotypes and assume we know which countries love specific products.