From C Suite’s perspective, the technology teams are expected to deliver on three objectives: Business continuity – It is crucial that systems and applications stay up and performing so that the company delivers the service quality and service levels that customers expect. Customer satisfaction – No downtimes creates customer satisfaction with the services. Cost control […]
Every organisation goes through changes that impact employees. These can come in many guises from company rebrands to mergers and acquisitions and from office openings to product launches.
It wasn’t that long ago that a CEO could accurately extrapolate future scenarios drawn from past experiences. Today, experience no longer has the same value because the world is changing so rapidly.
‘Digital transformation’ has become one of the biggest items on many business’ agendas over the last 12 months, consuming almost every industry that is eligible for the change, b
Rapid advances in technology, changing attitudes to work, plus multigenerational and diversity trends are all contributing to a cultural shift in the workplace.
Rob Orr is Executive Director at Virgin Media Business, one of the UK’s leading communications providers, responsible for leading the enterprise, public sector, wholesale, SME and SI Channel businesses. He has over 20 years of experience in the technology sector, including past experience at Samsung Electronics, BT and Vodafone. Rob explores the practical questions that […]
As the digital age continues to hurtle along at break-neck speed, more and more organisations are investing in transformation projects to stay ahead of the game.
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