When customers have an issue that needs resolving, the one thing they want is to be able to speak to someone that can help. Can a chatbot do that? Yes, it can. Paul Shepherd, Founder and CEO of We Build Bots, explains for CEO Today. The latest Customer Satisfaction Index from the Institute of Customer […]
These 10 robots make life a lot easier 1. This suitcase follows you around. Travelmate uses GPS to stay close to your connected smartphone. 2. Grillbot is like a Roomba for your grill. Just set the timer and let Grillbot go to work. 3. This machine fixes the worst part about doing laundry. FoliMate will […]
There is much discussion about the impact of machine learning and automation on employees. It’s understandable that people and businesses are thinking, “What jobs and skills will be available in the next five or 10 years?” Here Christian Foerg, General Manager EMEA Region, Saba, talks to CEO today about the impact machine learning and automation […]
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