Do CEOs Need to Employ Chatbots to Keep Customers Relaxed?

October 12, 2018
When customers have an issue that needs resolving, the one thing they want is to be able to speak to someone that can help. Can a chatbot do that? Yes, it can. Paul Shepherd, Founder and CEO of We Build Bots, explains for CEO Today. The latest Customer Satisfaction Index from the Institute of Customer […]
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How Buffett Did It: Building Berkshire Hathaway

July 9, 2018
For most of you, Warren Buffett needs no introduction: his track record speaks for itself. What makes Buffett unique among the world's richest men is that he made his fortune not by innovating in the tech industry or by inheriting billions, but by making successful stock picks for over half a century. Despite his immense […]
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