For some businesses, the covid-19 pandemic quickly pulled the brakes on AI projects as funds plummeted and customer demands altered or, in unfortunate cases, even vanished altogether. However, for those businesses lucky enough to be thriving throughout the pandemic instead of surviving, significantly larger AI budgets have become a sharp point of focus. According to […]
Google and Alphabet CEO Sundar Pichai has stressed the importance of regulating artificial intelligence, calling for change that would hamper the dangers of facial recognition and deepfakes.
Artificial intelligence as a decision-making aid has improved to the point where its efficacy and trust may be starting to exceed that of a human decision-maker.
Artificial intelligence (AI) has emerged as arguably the most debated, disruptive, and transformative business and technology trend facing today’s enterprise.
How Can We Prepare Our Businesses for the Workplace of the Future and the Rise of AI? We live in an era of exponential change, shaped by advances in technology. As we move towards a new stage of technological reliance, how can we prepare our businesses for the challenges and opportunities ahead, and which business […]
AI Is About People, Not Robots The financial services sector has been one of the early adopters of Robotic Process Automation (RPA), deploying automation to increase efficiencies, meet compliance obligations and drive customer experience. However, within financial services the focus is now moving from tactical implementation, where basic back-office tasks and processes are automated across […]
On average there are 84 robots for every factory 10,000 workers, according to the International Federation of Robotics. For years, robots have had a bad reputation for stealing workers' jobs. The rise of robots in factories has also increased the possibility of injury. Traditionally, robots needed to operate in separate spaces from humans. Collaborative robots, […]
By Louisa Rochford As a driving force of innovation and empowerment on a global scale, the tech industry has made a name for itself as one of the most powerful sectors in the world. Technology is now a staple in our lives more than ever before, revolutionary products and services are being created every […]
As consumers, we find ourselves in increasingly asymmetric relationships with the companies that sell goods and services to us. In the most extreme cases, companies discover even more about us than our own families do. But to us, the way companies operate and make decisions feels increasingly like dark arts, despite us living in a so-called […]
When customers have an issue that needs resolving, the one thing they want is to be able to speak to someone that can help. Can a chatbot do that? Yes, it can. Paul Shepherd, Founder and CEO of We Build Bots, explains for CEO Today. The latest Customer Satisfaction Index from the Institute of Customer […]
At its simplest level, the core purpose of the supply chain is to get the right amount of ‘stuff’ from one place to another at the right time, designed to transform raw materials into finished products for consumption as efficiently as possible. But while the theory may be simple enough, the reality is clearly far […]
No matter which sector you are currently operating in, it’s more than likely that Artificial Intelligence (AI) will soon completely change the way you do business. Does this means we’re headed towards a future where your customers will face robots day to day? Anne de Kerckhove, CEO at Freespee, discusses with CEO Today. Consumer-facing organisations […]
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