CEO Today - August 2023

created in 2004, now advising over 150 organisations, undertaking over 50,000 assessments each year. How would you describe the mission and vision of nowmedical? How do these align with the goals you set for the company? Our mission is to provide professional medical advice in a timely manner to assist our client organisations in their decision-making processes; housing organisations have to make important and sometimes difficult decisions about their applicants and tenants, and we help them do this in a professionally informed way. Thank you for taking the time to speak with us, Dr Keen. To start off, can you give us a brief introduction to nowmedical? In a word – busy! We provide medical advice to housing organisations across the UK – local authorities, housing associations and trusts, government departments we provide a unique service which has improved the quality of our clients’ decision-making over many years we are the only medical company in the UK fully dedicated to this work team of doctors – GPs and psychiatrists Our vision is flexibility! To offer the service flexibly to client organisations, knowing each has their own ways of working, and to work within these and to be flexible to our team of medical advisers to fit in with their busy lives and schedules. As nowmedical’s CEO, what are some of the important decisions you’ve made that have helped shape the company? Deciding to offer our services on a consultancy basis, which has proved very popular, allowing client housing organisations to use us when they need (and not use us when they don’t); steering clear of “Over the years, pivotal moments, such as taking over a medical practice and recognizing the importance of flexibility, have shaped my leadership approach.”

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