CEO Today - April 2023

• Oxygen therapy treatment is another initiative that we are currently working on to enablehealthyageing and improve the cognitive function of elderly patients, and slow down the cognitive deterioration of those suffering from the early onset of dementia. Overall, these initiatives demonstrate Royal Health Group’s commitment to addressing the challenges associated with healthy ageing and promoting longevity in the population. By providing specialised care and support for older adults, promoting healthy lifestyles, and leveraging technology and innovation, Royal Health Group is working towards improving the health outcomes and quality of life for older adults. Can you discuss the role of technology in Royal Health Group’s approach to delivering high-quality healthcare services? How is the group using technology to improve patient outcomes and experiences? Royal Health Group utilises state-of-the-art technologies across the various specialities that we have to treat our patients, like the examples mentioned earlier. One of the new and first of its kind technology that Royal Health Group is investing in is a Smart Hospital, which will make patients’ journey and experience in the hospital seamless in the following ways: • Reduce Patient Waiting Times: Registered patients who walk into hospitals with existing appointments can simply be guided through smart screens and through their mobile phones to where to go next. • Reduce Patient Complaints: When was the last time you stood in a queue? Or had someone jumped the line in front of you? These unnecessary hurdles towards an otherwise routine task should no longer be an obstacle to a pleasant patient visit at their healthcare provider. • Telemonitoring: Post-op patients who elongate their stay at the hospital for doctors to constantly monitor them, can now be monitored from the comfort of their home. Patients simply link up with our smart telemonitoring devices, and our medical team in the hospital will not miss a heartbeat – literally! How is Royal Health Group working with the government and other healthcare providers to address healthcare disparities and improve access to healthcare services for all members of the community? During the outbreak of COVID-19, Royal THE CEO INTERVIEW

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