75 www.ceotodaymagazine.com vision & strategy launched pharma’s first DE&I Board, supported by a 5 pillar ERG framework to monitor and accelerate progress on D&I impact LEADERSHIP: When it comes to behaviour and culture, sustainability is key. A keynote speech is a great start, but true behavioural change will take time. Leveraging techniques such as Richard Thaler’s nudge theory can help ensure that learnings are not lost along the way. SYSTEMS The last pillar focuses on inclusive policies, processes, and practices from both an internal and external lens. Internally for example, if you are actively supporting the LGBTQ+ community – are your parental leave and adoption policies suitable for same-sex couples? Does your medical care include cover for trans healthcare? Externally, this could be your marketing or product design processes. Included recently worked with a tech company which accidentally banned gay parenting websites. We then ran inclusive product design workshops with developers to ensure that their coding techniques were inclusive. Lastly – without falling into too much of a catch-22 situation – it is critical that D&I efforts themselves are diverse and inclusive. Across all of these initiatives, ensure that you are making space for underrepresented voices, actively listening to their concerns, and not placing the burden of change upon the shoulders of those who already bear the brunt of the consequences of inequality. About the author Priya Radia is a contributing author to The Key to Inclusion: A Practical Guide to Diversity, Equity and Belonging for You, Your Team and Your Organization, edited by Stephen Frost and published by Kogan Page. The ultimate way to prevent all talk and no action is by holding people accountable. “ “
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