THE CEO INTERVIEW www.ceotodaymagazine.com 24 What makes Delta Global Solutions stand out? Our work requires commitment, organisation skills and a lot of stamina as we work under enormous pressure most of the time to move goods, manage information and allocate financial resources globally, when and where our customers need them. Today’s customers increasingly demand not just off-the-shelf services but out-ofbox solutions to optimise their operations and save costs. That means our work involves digging deep in our customers’ supply chain operations to uncover inefficiencies and develop solutions to eliminate them. Delta Global Solutions is primarily an air freight solutions provider, partnering with major air carriers and international cargo agents to link our customers to global markets. That being said, our full portfolio encompasses all modes of transport and vertical logistics solutions designed to meet the needs of sectors as diverse as healthcare and aerospace industries. We combine our people, processes, technology and organisation capabilities to create an efficient control tower and one-stop solution to meet our customers’ varying supply chain needs, from procurement, transportation, customs clearance, first and last-mile services. In 2020, our quality management system at Delta Global Solutions was certified by Germany’s TÜV Thüringen e.V. to conform to the requirements of ISO 9001:2015. This is a testimony to our team’s commitment to high-quality and consistent logistics services that meet our customers’ requirements. Being an ISOcertified freight forwarder also means we proactively manage risks in our business and our customer’s supply chains, and regularly train our people at all levels to meet evolving business challenges. That’s one reason why we have put Kaizen philosophy front and centre of our business culture. Another milestone was achieved in 2021 when Delta Global Solutions became the first and only company in Uzbekistan to be certified by IATA (International Air Transport Association) to promote, sell and handle international air cargo transportation. Being an IATA Cargo Agent provides us with industry recognition as a freight forwarder and makes us a reliable part of an industry successfully transporting $5.3 trillion worth of goods every year. What are Delta Global Solutions’ vision and key values? Our vision is to simplify and redefine logistics for our customers through technology leverage, process approach and outstanding service. Our core values of passion, ownership and integrity reflect our team’s unique identity and serve as a guiding compass for our business. Passion is what drives us to be our best every day, persevere in the face of challenges and consistently deliver impeccable results for all stakeholders - employees, customers and the greater society. Ownership means we empower people at all levels of our organisation to make decisions in the best interests of our company and be accountable for the results. Integrity is about ensuring that our business practices are guided by transparency for all stakeholders and complete compliance with existing laws and regulations. We hold ourselves to the highest ethical standards in all our business dealings. What are some of the biggest air freight supply chain challenges you or your customers are facing today? There are two key issues all stakeholders in the air cargo supply chain are facing today: price volatility and capacity shortage on multiple routes around the world. This is mainly caused by the extremely high demand for air cargo as postCovid recovery efforts continue worldwide and more recently,
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